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100% Money-Back Guarantee on Your 1st Online Course

We consider your time as valuable as your money, and we can’t refund your time. Therefore, we encourage you to examine and carefully consider if we are offering what you are seeking before you register into your 1st online course.

Conditions


We offer a "100% Money-Back Guarantee on Your 1st Online Course" as follows:

  • Your 1st Online Course guarantee requires completion of all portions of your 1st online course: LUX Online, Understanding Men, Understanding Women, or Extreme Freedom. If, after completing your 1st online course, you wish to request a refund, you must do so in writing by sending an email to CustomerCare@AlisonArmstrong.com within 72 hours of the completion of the course. Refunds are processed within 3 business days after requested and can take between 10 - 30 days to appear on your original form of payment or by mail.
  • The Package of Online Courses guarantee requires completion of all portions of the online courses. If, after completing a course, you wish to request a refund, you must do so in writing by sending an email to CustomerCare@AlisonArmstrong.com within 72 hours of completion. Refunds are processed within 3 business days after requested and can take between 10 - 30 days to appear on your original form of payment or by mail. If you proceed to the next course in your package, you are acknowledging satisfaction with the online course previously completed.
  • The Live Workshop guarantee requires completion of all portions of the live-in-person programs. If, after completing a program, you wish to request a refund, you must do so in writing by sending an email to CustomerCare@AlisonArmstrong.com within 72 hours of the end of the program. Refunds are processed within 3 business days after requested and can take between 10 - 30 days to appear on your original form of payment or by mail.
  • This guarantee does not apply to programs provided as a bonus with purchase.
  • This guarantee does not apply to products. Products include Audio, Books, and other Online Programs listed in Alison's Library.
  • This guarantee does not apply to Intensives: the Smart Singles, Intensive, Extraordinary Relationship Intensive or the Being Extraordinary Intensive because the ultimate success of these programs depends heavily on your efforts both during and after the program.
  • This guarantee does not apply to live-in-person Core Partnership & Dance of Partnership programs because the ultimate success of these programs depends heavily on your efforts both during and after the program.
  • This guarantee does not apply to Group Redemptions. Please contact your Group Sponsor if you are unsatisfied with your course.